At Rents.ma, we collect personal information to provide, secure, and improve our marketplace services across Morocco. This includes:

• Account Details: Full name, email address, phone number, and national ID / Passport verification details when creating a renter or host profile.
• Listing & Transaction Data: Booking dates, rental preferences, listing specs, payout information, and transaction history.
• Location & Device Data: Geographic location (when permitted) to recommend nearby rentals, IP addresses, browser specs, and cookie identifiers.
• Communications: Messages exchanged between hosts and renters through our platform messaging system.

We process your information strictly for legitimate platform purposes, including:

• Connecting renters with verified hosts for vehicles, real estate, and equipment.
• Verifying identities to prevent fraud and ensure community safety.
• Processing secure booking reservations and payment payouts.
• Sending critical trip confirmations, security alerts, and system updates.
• Complying with applicable local laws and regulations in the Kingdom of Morocco.

We respect your privacy and never sell your personal data. We only share information in the following circumstances:

• Between Renters & Hosts: Limited contact info (first name, phone number, trip details) is shared once a booking is confirmed to facilitate key handoffs.
• Service Providers: Trusted payment gateways, SMS notification providers, and cloud infrastructure partners under strict confidentiality agreements.
• Legal Requirements: When mandated by Moroccan judicial authorities or law enforcement agencies.

Rents.ma strictly adheres to Moroccan Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data, under the supervision of the CNDP (Commission Nationale de contrôle de la protection des données à caractère personnel).

We implement SSL encryption, access control protocols, and regular system audits to guard your information against unauthorized access, alteration, or disclosure.

Under Law 09-08, you hold the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Update or correct inaccurate or incomplete profile information.
• Right to Erasure: Request the deletion of your account and personal details, subject to active bookings and legal retention limits.
• Marketing Preferences: Opt-out of promotional communications at any time via your account settings.